Second reply from support

Following is the reply I received from support in response to the second
message I sent them. Their first response basically said it has to be a
problem on my end. My reply pointed out the falicy of this theroy.

Tim
[Denver, CO]

> -----Original Message-----
> From: support@... [mailto:support@...]
> Sent: Thursday, July 13, 2000 11:23 PM
> To: timg@...
> Subject: RE: Missing messages [#4320498]
>
>
> Hi,
>
> If you are missing messages or receiving late messages:
>
> We have had mail delivery slow downs with some of our
> servers, we are aware of the situation and are currently
> working on delivering back logged mail. We apologize for any
> inconvenience.
>
> If you are no longer receiving messages from groups you
> belong to, please try to determine the following:
>
> Are you receiving messages from any of the eGroups that you
> are a part of? You might need to contact your email provider
> and let them know that you wish to receive the eGroups email
> messages. They might not be able to handle the eGroups email
> volume. They might have a block or partial block placed on
> eGroups bulk mail. At the bottom of your member profile you
> will find a bounced message log, and a reason for the last
> egroups message that was bounced.
>
> Please check message archives to see if there are messages
> that you have not received. It could be that no one has sent
> any email to the groups lately.
>
> Did you recently change your email address? Make sure you
> entered it correctly and that the email address you entered
> is valid and operational, and that you have replied to the
> eGroups confirmation message.
>
> If you're still having problems, please contact us.
> eGroups Technical Support
> eGroups.com - Simplifying group communications
> Learn how to use many eGroups features at
> http://www.egroups.com/help/
>
>