Re: Manuals.

Bill,

Funny, we were just discussing docs again the other day...

Yes, that's another reason for our approach. We don't want you in
there "fixing" things...
So our manual can focus on operation and unit-level troubleshooting.
(I know I have groups like this--and the ones I've set up for our
customers--to deal with "boundary" cases<G>)

Perhaps others here "should" be offering Heathkit type manuals.
We're looking at it more like a GM or TOYOTA "finished" product...
Buy it, it works. If it stops working, try the things suggested in
the manual. If that doesn't work, have it fixed by experts or get a
replacement. Under warranty where applicable.

I firmly believe there's still "enough" DIY in DIY-CNC even if your
electronics come ready to just plug together!

Ballendo

P.S. It's not just old heathkit manuals... Lately I've been re-
reading through a stack of old POPmechanics from mid to late 60's.
Quite a difference in what was expected to be possible for
the "popular mechanic" of that time. Things change...

--- In CAD_CAM_EDM_DRO@yahoogroups.com, wanliker@... wrote:
>When you sell to users who are not electronics savvy, you have to
>factor in for the inevitable errors in construction and
>application.
>Unless you take that out of the equation by not selling user-built
>electronics. That's why we don't offer electronic "kits". Or bare
>boards.
>
>That is exactly correct, but then if you will permit me, we must
>also see where a lot of the blame resides.
>
>How many of you remember the old Heathkit manuals, well compare
>them to some of the stuff that our present venders are putting
>out.
>You guys will not, I am sure be happy with my remarks, but the
>manuals you put out stink................ I have pity for the
person trying to get your
> stuff to work. And when they can't do it and quit, the entire DIY
CNC hobby
> suffers.....
>
> I dare you to really look at the stuff your are putting out, in
some cases
> a person with decades of electronics experience can't find the
necessary
> information to correctly implement what you sell.
>
> If you want to know what I think of your manuals, just ask me off
> list............ But in most cases, I assure you, you will not be
happy with my
> reply...............
> bill
>
> And I think I feel good about this letter........................
>
>
> [Non-text portions of this message have been removed]
>