Re: CAM software upgrade policy

--- In CAD_CAM_EDM_DRO@y..., "imserv1" <imserv@v...> wrote:

> --- In CAD_CAM_EDM_DRO@y..., "Lee and Amy Wenger" <wenger2k@y...>
> wrote:
> > Fred,
> >
> > I'm not sure you've exactly answered the question with your
> response.
>
>
> > Once a customer purchases a version what exactly is their right
>to
> future
> > point and version upgrades?
>
> There are no "rights" to software upgrades. Just ask any of about
>a
> dozen defunct companies, who had CAM customers that paid for
> maintenance contracts on their software. (ouch)
>
> At the retail level, a version is not for sale. We sell a license
>to
> Vector, to the one included on the current distribution CD, in
> English only. The currently shipping version is the only one
> licensed, except in possibly an extreme case where a customer needs
> to work on an OS older than Win98, we might entertain a sale of an
> older version as an accomodation to his problem.

> The customer has no "rights" to future maintenance, as we are not
> selling that with the Vector license sale. We have been encouraged
> to offer this as an additional product, but to date the condition
>of
> Vector has been extraordinary and we have not felt it wise or
> necessary to charge extra for a maintenance service that is not
> needed by our customers.
>
>
> I hope that clarifies things enough to answer all your questions.
>

If I read the above correctly and put it in plain english you are
saying the customer buys the licence for that particular CD and only
that CD.?
Vector has the right to decide if and when the next upgrade / bug fix
is chargable ?

V 9 was a paid upgrade, 9.3 was a paid upgrade and 9.x will be a paid
upgrade??
Will the bug fix that stops you pocketing with an elipse as an island
be a paid upgrade ?

John S.