Re: [CAD_CAM_EDM_DRO] Re: CAM software upgrade policy

Seems like some spilled milk, try a PPK Walther 8 axis machine, generates
program's in the millions of lines, one my buddy works on just had a bug fix
in the softwear, cost $10,000 for upgrade only one month old. now the
company planned to have those expenses, but the machine can do more than
ever before and continues to be "top-of-the -line" machine that they need. I
could buy a house for the cost of the softwear they use to run that
machine!!!!!!!! cul brian f.

----- Original Message -----
From: "Steve Smith" <sos@...>
To: <CAD_CAM_EDM_DRO@yahoogroups.com>
Sent: Sunday, January 06, 2002 12:09 AM
Subject: Re: [CAD_CAM_EDM_DRO] Re: CAM software upgrade policy


> I read it the same way you do, John.
>
> stevenson_engineers wrote:
>
> > If I read the above correctly and put it in plain english you are
> > saying the customer buys the licence for that particular CD and only
> > that CD.?
>
> This is a pretty standard software sales approach.
>
> > Vector has the right to decide if and when the next upgrade / bug fix
> > is chargable ?
>
> Most companies I've dealt with have a clearer policy than this, but I
agree
> that this is what Fred is saying. This is true with any company; the bad
> taste in our mouths is that it sounds like we pay every time (as you say
> next). How often do upgrades happen with Vector? I'd hate to be out $100 a
> year ($50 per upgrade) trying to keep my software current.
>
> > V 9 was a paid upgrade, 9.3 was a paid upgrade and 9.x will be a paid
> > upgrade??
>
> Hard to tell, but it seems very likely. I wish I had known this in
advance.
>
> Autodesk approaches this differently than Vector. Upgrades within a major
> version number (2.0, 2.1...) are free for downloading. When a major
version
> change occurs, significant improvements in functionality occur. Owners of
the
> old version can upgrade for a reasonable fee. Users need to perceive
upgrades
> described as major as actually being significantly different.
>
> Vector being 32 bit is a nice feature. There were other items too, but 32
bit
> was the main change. I keep debating with myself over whether this would
> qualify as a major upgrade and not being sure. It certainly would look
like
> one if it happened a quarter later and had additional features.
>
> > Will the bug fix that stops you pocketing with an elipse as an island
> > be a paid upgrade ?
>
> Bugs with no workaround should be patched for free. Always, by any
company. I
> haven't been following the ellipse issue, so I don't know if the
workaround
> is practical or not (which clearly affects the priority of patching now or
> waiting until the next release).
>
> Steve Smith
>
> >
> > John S.
> >
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> >
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