Re: Software for Lathe

--- In CAD_CAM_EDM_DRO@y..., support@c... wrote:

> I'm from Tech support in Cadem. I came to know of this group when a
> customer of mine informed me that there was a Cadem support issue
> being discussed here.I just joined the group to see how I can be of
> any help. I saw John S's email and checked our records for the
> history. Here's what our records show :
>
> 1. There is a John Stevenson in the UK with whom we have had some
> correspondence. Is John S = John Stevenson ? If yes, the following
> apply to him.

Yes that's me. I used to sign my full name but with all the Johns on
the list I started using John S. I've never hid my true name.

> 2. John S has paid us no money for anything in the past.

True. I paid no money but spent a lot of time.

> 3. He's neither a customer nor a registered beta tester.

Doesn't Version 5 not doing simple files class as beta testing ??

> 4. A CD and dongle of CAPSmill were sent to him around 3 years ago
> for evaluation, and the dongle was supposed to be returned after
> evaluation. The dongle was never returned, and is still shown as
> outstanding against his name. It is being used with no
>authorization
> from us.

The dongle issued was a time limited one. Your managing director
stated it didn't need to be returned. It is no longer being used for
the reason above plus V5 was unusable to me anyway this is why you
have my files.
At no time did I get any usable work out of this program or any
return files that worked.
For your record the software AND dongle have gone in the bin, ages
ago.

> 5. We used to send dongle free of cost only to prospective
>resellers,
> so maybe John was interested in becoming a reseller then or posed
>as
> a reseller to get a dongle.

See above. I was offered a reseller position but I explained I only
use software, I don't sell it. At the time Cadem had no agents in the
UK or the US. I was told if I wanted to become an agent I could have
the software at a 'very reasonaable' costs.
As I couldn't get anything usefull out of this I declined, more from
the fact that I didn't sell software that the fact it didn't work.

> 6. As for his claim that some of 'his' drawings being used by us,
>we
> have a huge database of parts from our customers worldwide and have
> no need to pinch 'his' drawings.

Be that as it may you have done so.
That gearbox is still in production on one of our machines.
Incidently I finished up programming it in Bobcad - Oh the shame.

>
> My sincere apologies to the members of this group for taking up

their

> time but I had to set the record straight.Sorry.

No need to apologise, every is entitled to an impartial view.
Alex D'Souza? I've read that name before. Who were you with before
Cadem?

>
> BTW, this is an interesting group, better than some of the others I
> know of.
>
> Alex D'Souza