Re: Has anybody tried BobCad software?

>--- In CAD_CAM_EDM_DRO@yahoogroups.com, "metlmunchr"
><metlmunchr@y...> wrote:
> I'm beginning to realize why John Stevenson is such a big fan of
> Dolphin. Jim mentions a problem he's having with a FREE product >
>in a span of 1.5 hours he's got an answer from a Dolphin rep and is
> up and running. Slide on over to the Bobcad forum and post a
> question about one of their products you've bought and paid for,
>and
> see how quickly a company person gets back to you. Hint: You will
> need a calendar, not a watch, for this experiment. Oh yeah,
> bobcad's long advertised unlimited free tech support is no longer
> free. It was useless when it was free, so now that they're
>charging
> for it the tech help department there should look about as busy as
> the Maytag repairman. I've downloaded the eval version of
> Partmaster, but haven't tried it yet. However, in my experience
> with most things, good support is a first indicator of a good
> product.
>
> Cliff

Actually Cliff the guy who replied, Mike, owns the company he's not a
rep.
I can't fault the service I get from this company but more
importantly the product.
Over on one of the other lists they have also been asking questions
about Bobcad, V19 in particular.
It appears that there is a print bug in this that won't allow you to
print.
They know of this but still sell it without a work around other than
using a screen capture, [ pause for hoots of maniacial laughter
here ....]
The first bug fix was pulled off the web site almost immediatly and
the second one well over a week later is causing machines to crash.
BUT..... they posted " Did you see the enhancements we switched
on......."

A bit like Ford saying we've cured the interior light but we are
still looking to see why the wheels keep falling off.
Whay can't some of these companies address the basic's BEFORE trying
to move on.
Bobcad and the spinoff programs are still trying to work on an
outdated core product that was never finished. No amount of
enhancements weill make this a nice program to use until the very
basics have been addressed.

John S.