Re: [CAD_CAM_EDM_DRO] Re: McMaster exposed - Hardly!

>
> This is not stupid. It is a huge catalog that surely costs a small
> fortune to keep updated.
>
> I used to buy from them every day, and their catalogs were jealously
> guarded at work...
>
> It is possible to get them, but you have to request under the name
> of a business, and do it during their yearly distrubution.
>
> They have no shortage of customers, and penny-ante sales is not
> where they make their money, nor is it worth their time to devote a
> disproportionate amount of time on customers who will cost a lot in
> terms of customer support, yet get little profit from it.
>
> Their service is first rate, easily the best of any business I dealt
> with over the 7 years that I used them as a supplier.
>
> Just use their internet catalog, and you will soon find they are a
> valuable resource.
>
> Dave.
> >
> > This is so stupid, it is beyond belief! It is amazing that large
> companies
> > have such insane management! The catalog can't cost more than $5
> > to print, and the mailing cost might be $2 (bound printed matter
> is a special
> > cheap mail class). Having somebody look up a product, photocopy
> the
> > page and then put the photocopy through the FAX machine has got to
> > cost $15 - $20 in manpower time! If you do this 2 - 5 times a
> year,
> > it is actually costing them SERIOUS money to deny you that catalog.
> >
> > Jon
>
> Addresses:
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